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Sustainability Framework

SUSTAINABILITY VALUE CHAIN

The company determine the sustainability business value chain and engaging of the relate straigic stakeholders to identify and fullfill their expectation to achieve INGRS Sustainability Commitment to High Purpose.

SUSTAINABILITY VALUE CHAIN

The company determine the sustainability business value chain and engaging of the relate straigic stakeholders to identify and fullfill their expectation to achieve INGRS Sustainability Commitment to High Purpose.

STAKEHOLDERS ENGAGEMENT/MANAGEMENT MATRIX

To ensure our stakeholders expectation were fulfilled, the Company determined the approaches by providing communication channel to convey stakeholders’ comments for continual improvement and growth as the below matrix:

Stakeholders Communication Channel Expectation Approaches
Employees
  • Town Hall
  • Morning Market
  • Comment Box and Whistle Blower Communication
  • Mutual Trust, Respect and Benefit
  • Life and Property Security
  • Career & Knowledge Improvement
  • Human Right/Work-life -balance
  • Employees Retention Program
  • Ingress Lean System
  • Management By Objectives
  • Family Day & Sport Day
Suppliers
  • Suppliers Evaluation
  • Suppliers Conference
  • Departmental PQCD Follow Up
  • Correct and On Time Business Information
  • Fairness Business Agreement
  • Co-operation
  • Suppliers Audit
  • Knowledge Sharing and Improvement
  • Business Agreement Policy
  • Suppliers’ development Program
Customers and Consumer
  • Customer Satisfaction Survey
  • Customer Evaluation
  • Departmental PQCD Follow Up
  • Customer Website
  • Product Quality
  • On time Delivery
  • Environment Conformity
  • Suitable Pricing
  • Co-operation
  • Sustainability product and process
  • Follow their requirement
  • Data Security
  • Maintain and improve operational PQCD
  • Implement of IATF 16949,ISO 14001 and Customer Specific Requirement
  • CRM
Community/ Social
  • Department in-charge for Community
  • Meeting with Community Leader
  • Implement Cooperate Social Responsibility
  • Community Economic Sustainability Contribution
  • Contribution to local improvement
  • No Environmental Issues
  • Implement Business Ethics
  • Implement Cooperate Social Responsibility
  • Local Employees Career Support
JV and TA
  • Email,Electronic Meeting, Physical Meeting
  • Website
  • Improvement in business performance
  • Good governance with transparency
  • Equality rights
  • Access Information
  • Business operation under Good Governance
  • Internal Audit
  • Risk Assessment
Creditors/Banker
  • Email
  • Electronic Meeting
  • Physical Meeting
  • Website
  • On Time Pay Back
  • Good Company Performance
  • Cash Flow Management
  • Business operation under Good Governance
Investors
  • SET
  • Annual Report
  • Annual General Meeting
  • Website
  • Improvement in business performance
  • Good governance with transparency
  • Equality rights
  • Access Information
  • Business operation under Good Governance
  • Internal Audit
  • Risk Assessment
Media
  • SET
  • Annual Report
  • Annual General Meeting
  • Website
  • Correct and On time information
  • Information Management
Government Authority
  • Corporate Compliance Communication
  • Investor Relation Contact
  • Law and Regulation Compliance
  • Public Activity Participation
  • Sustainability Improvement
  • Full Adherence and Compliance of Laws and Regulation
  • Attend Public Activities
  • Implement sustainability Program

SUSTAINABILITY FRAMEWORK

Related Topics

Sustainability Development Policies Company’s Sustainability Strategic Direction